GET YOUR HARDWARE & SOFTWARE ASSETS UNDER CONTROL BEFORE THEY BECOME AN ISSUE
IT Asset Management (ITAM), which involves both Hardware Asset Management (HAM) & Software Asset Management (SAM), is one of those admin requirements that tends to be left until a company is in danger of losing control due to, say, a growth spurt in business which causes a surge in the requirement for IT equipment and the software that goes with it. Historically, many large and established companies have left ITAM until the resultant mess required months of project work, contracted to an expensive Service Provider, to get them compliant with the license rules and regulations that control their use of software.
As a company grows it is all too easy to concentrate on the external issues of expansion and take your eyes off internal requirements, such as:
JFOORD Limited offers expanding companies the opportunity to get your Hardware and Software assets under control much earlier.
JFOORD Limited will provide a true and frank assessment of your existing License entitlement, whether you are compliant and what to do.
JFOORD Limited will work with you to produce bespoke Processes and Procedures designed around your own company culture, that will manage the purchasing,
allocation, use and disposal of Hardware and Software across the company and into the future.
IT Asset Management (ITAM) is a Corporate Governance system controlled by Process and Procedures to provide company specific regulation over the aquisition, deployment, allocation, accountability and disposal of both Hardware and Software Assets.
The processes and procedures put in place for ITAM can cover all types of computer installations and software, and is equally applicable to PC based environments, server based networks and mainframes installations. ITAM should be a component part of the company wide Configuration Management strategy for all of the company’s Information and Communication Technology (ICT) .
Hardware Asset Management (HAM) is the lifecycle administration of physical units that comprise a computer system, which may include PC units, monitors, servers, storage devices, routers and other network equipment, mainframes and any other related tangible device that the company wishes to control.
HAM is an important input for Software Asset Management (SAM), because ALL computing devices that have software installed must be included in the calculations for Software License compliance.
Software Asset Management (SAM) is the lifecycle administration of purchased software, specifically the licenses associated with that software, that govern its use, disposition and accountability. It is important to note that is not possible to have effective SAM without HAM, for the simple reason you need to identify ALL hardware devices to identify ALL accountable Software.
Commercial Software that is purchased for specific purposes, is controlled by a license-to-use. The license-to-use (License) instructs the purchaser on any usage restrictions, which may be geographical or demographical, identifies the utilisation rules, the usage measuring metrics and may include other factors that limit or control the use of the software. Note that the conditions governing the license-to-use are enforceable by law. SAM Processes and Procedures will include those designed to measure the usage (or demand) of the software across the company’s IT estate, according to the identified metrics and to compare that usage data with the identified License Entitlement, to assess whether compliance to the licensing rules exists. The measurement of usage or demand, is best achieved using a Network Audit tool, which automatically identifies the ever-changing usage parameters in near real time.
For SAM to be successful, Board-level sponsorships and commitment is essential and the strategy and vision of the corporate governance must be clear and concise, and made known to the entire workforce of the company. The legal responsibility is owned by the senior management (directors) of the company. They must be the driving force behind the initiation and continuation of the SAM strategy and must delegate the day to day enactment of the strategy (but not the overall responsibility) to the most suitable persons in authority.
Developing and enforcing mandatory Processes and Procedures that are detailed and practical, must apply to everyone involved with IT assets, from procurement, through deployment, to retirement. Among the processes must be those that control the accuracy of the data being used from both sides of the compliance equation (Entitlement / Usage). It is essential that a company creates and controls one central database of IT Assets, but several, physically separated linked databases can also be utilised. It is also recommended that the purchasing of IT assets is performed and controlled by an autonomous procurement department. An ITIL based framework requires that a regular review and improvement process is maintained. Whilst systematic monitoring is essential to ensure adherence to the processes, review of the processes themselves may identify opportunities for improvements in both effectiveness and efficiency and in areas of responsibilities. It is also probable that the overall vision may change, in response to technological developments or changing market characteristics.